Congratulations on the wonderful way you operate - I have my own business and appreciate the difficulties in providing a high level of customer care and I can only say that you would deserve the Nobel prize for customer care if it existed. Originally when Marguerite told me she had found a company building villas in Turkey that looked good, I have to say I was very skeptical - however after visiting your office and having a tour of Walnut Grove, I started to soften and had a good feeling about Capital - but, after buying a villa and using your services for airport collection, cleaning and having any request delt with immediately - I can only say that I am a total convert! everything you have done for us so far has been handled efficiently and I firmly believe that you office motto must be ' The impossible we can do immediately but miracles take a few hours!!!!
As for Walnut Grove, I can only say its heaven on earth - from the views to the total sense of calm there, it’s a wonderful spot and I look forward to spending as much time there as possible. I also have to say that building in Sogucak was a stroke of genius - it's such a friendly village and although English is not widely spoken, the locals go out of their way to help. In fact, I've been so taken by Sogucak that I have started to learn Turkish!!! - Although when I try to use the little I'll have, it will probably give the locals more of a laugh than anything else!!
Finally, Thank you for everything and please don't change the way you operate - it's a standard that most companies can only dream of achieving.
Regards,
John Boland
28 Walnut Grove
Hi Wendy,
Just a quick mail to thank you and congratulate you and your team on your great achievements with Lemon Grove. The villa and complex exceeded our wildest expectations and I can pay no higher compliment than we cannot wait to get back.
We would especially like to thank Mehmet for ensuring our stay was trouble free and without worry as he quickly resolved any issues encountered.
You can be very proud of your team, I wish we had the same treatment in Ireland when building our own house.
Again thank you and hopefully we will see you again soon.
Regards
Ciarán Farrell – Co. Louth, Ireland
Hi Wendy, Suat and Zoe
Three years ago whilst on holiday, we came across capitals office and met yourself and your team,we have since purchased 7B Lemon grove.
Like so many others we did expect to stay in our own apartment this season ,but due to unexpected delays, which are an every day occurrence in the Irish building industry this was not possible, we did however have 5 very enjoyable weeks in the Ponz, our last vist was 1st week in Oct 07, Wendy and Zoe took us up to the site and we were very pleased with the progress, having my own company in Dublin in the construction trade on my last visit to Turkey I was asked by Capital Developments to go and snag my apartment, the quality and standard of finish was that good I did'nt need a paper and pen.
To finish off I would be more than happy to reccomend Capital Developments to anybody wishing to purchase a quality development in Turkey, not alone will you get great value for your money but you will get great friends as well.
Best of luck with any future projects
Gary & Rachel Martin 7B Lemon Grove
Hi Wendy,
Just a word of thanks to yourself , Zoe and everyone at capital for looking after us so well last week. We both love the apartment ,everyone could not do enough for us. we really appreciate it .
many thanks Phil and Jem
6D Lemon Grove - moved in Monday 29th October
Hi Wendy, and all at Capital, You know you hear a lot of scare mongering
in
the media, regarding buying abroad and dealing with developers in doing
so.
I cannot speak for anyone else, but here is definately one exception to
the
rule. We bought a beautiful 3 bed villa in Olive Grove, Kusadasi. Capital
Developments began our experience by being friendly, informative, even
regarding legal matters, and most of all extremely in tune with our needs
and requirements, before buying, during the purchase period and unlike
many
others, their after sales service, committment , information and help
provided on various issues from sorting out taxes, legalities, bills etc,
was secound to none, even to this day 3 years on.
We wanted to rent our
property for as much of the season as possible, so as reap the benifits of
not only being able to have such a wonderful property in such a beautiful
site and location to use for ourselves, but also gain financially by
receiving rent for when we were not there to use our home, [we call it
home
because it feels like home]. Capital [Wendy, Zoe, Perihan, Gulcin, and the
whole
team] , were right on the ball here also.
In June 2007 Wendy found us a
wonderful Turkish family, to take rent of our property for a 1 year lease,
at a very agreeable rent return. On top of this Wendy offered to manage
this lease i.e. collecting rent, checking on villa regularly, inventory of
items in villa, drawing up the lease, quarterly newsletter, and any other
information we needed, at a very competitive fee.
We were and still are
delighted with this service, and thank Wendy and all the team at Capital
for all they have done for us. We believe we would not get such a quality
service at home. We know we are honestly being looked after , and look
foward to a great future with Capital and their wonderful team. Thanks for
everything guys, its a pleasure being with you.
John and Deirdre [Ireland]
Hi Wendy
We ware very impressed with your new web site layout and are delighted
with the opportunity to share our experiences of buying in Turkey through
Capital.
It's fair to say that the Turkish authorities them self's make buying there as straight forward
as possible but when we first visited the country the fact that we ware
picked up from our Hotel and brought to the civic offices ware we had to
sign for our Tax number and then register with the Army and then to be
brought to the Bank ware all the options ware clearly explained to us in
English by Capitals rep makes things so much easier.
You would be forgiven
for thinking that these ware the actions of a company who needed the work
but having dealt with Capital now for over 3 years we still find the same
level of service, but it's a level you would expect from a friend more
that a company. If we needed a Taxi, dentist, some shopping, a Doctor or
just a sheet of paper for our young son to draw on we always found the
staff in Capital more that willing to help. To the extent that they would
spend their own time and money if needed.
Our original
intentions when we bought in Olive Grove was to rent the property, but
once the complex was finished and we had started to decorate the villa we
found it very difficult to consider strangers staying in our "Home" and as
a result of this we have kept it purely for friends and family. However
that doest mean we are not making money on the property, due the increased
property prices in Turkey we have found our self's in the nice position
that even if we never done a thing with the villa we have still made a
tidy profit and with there now being a shop and Pub come Restaurant just 2
minutes walk away the future is getting better and better.
Gerry and Fredricka
Olive Grove.
Hi Wendy,
A quick email to thank everyone at Capital Developments for helping us with the purchase of our property and the excellent service and product that you have provided us with.
We are delighted with our beautiful villa. The finish has over-exceeded our expectations.
To fly over, arrive to a fully furnished house and enjoy an extremely relaxing 2 week holiday in our new home was wonderful and completely effortless on our part. For that we would like to commend yourself and your professional & well organised team.
See you next year!
All at 22 Walnut Grove.
Dear Wendy and Suat,
We would like to thank you and your team headed by Zoë on all the help you have given us on the purchase of property in Kusadasi. From the moment we made the decision to purchase we were given the professional advise and service which gave us great confidence that we were working with a company which could deliver our needs within our price range.
Your knowledge and help with regard to Tax, Legal and Financial requirements are truly above our expectation, this on top of the genuine hospitality we find when dealing with your company is truly unique.
We wish every success you deserve for the future.
Regards.
Des and Edel Buckley
My experience with Capital developments as “girl on her own” buying her first overseas property - I have to say was made so simple by Wendy and her team. From Day 1 to helping me choose a lovely location in Olive Grove, to my first visit, to going to the bank, tax office, furniture shop it was all made so easy. The organizational ability of Capital and their team is second to none. It just made the purchase so seamless and stress free and I cannot recommend them enough - working in a customer service environment myself I am demanding and need a fast response and I have to say I have only good things to say about Capital from A - Z. Now myself and Fintan enjoy a couple of weeks a year in Kusadasi and the comfort of knowing we can arrange transport, and a clean up and knowing the office is there and open if we need to visit is just great.
Lisa Holt, Enniskerry, Co. Wicklow
Dear Wendy,
Just a quick note to thank you and capital,especially Zoe for all your help over the last 2 years. We found Capital a very professional company to deal with and were delighted with our villa in Walnut grove. The house and site far exceeded our expectations. Our last summer in Walnut was the best holiday we had in years!
Donal and Maree Tralee
Wendy if you wish to have feedback for the capital website, I would be more than happy to relay the confident and positive feeling that capital developments allow their customers to have, the attention to detail and the personal touch in my opinion is the companies strongest asset it's takes away the doubt and the cold feet which both Mary and I experienced during our transaction with you and I'm happy to say we now both know that we made the right decision in purchasing a property through Capital developments.
Thanks again.
Regards
Lisa - Lemon Grove
Hi Wendy and Zoe
Just want to thank you both for making our first trip to Kusadasi go as smooth as possible. It was great to finally put faces to names and your help was very much appreciated. All your staff from chauffeuring us around to getting tax numbers and bank accounts were incredibly helpful.
Hope to see you in August were you can point me in the right direction again to put the final touches to the villa as the curtain place was fab.
Thanks once again
All the best
Debbie and Anto - Walnut Grove
We went to Turkey with the intention to buy a villa. We wanted a property with rental potential and somewhere we could enjoy holidays with our family too.
We contacted a few agents before leaving the UK and made appointments for them all to show us around. They all turned up and time and showed us round plenty of house but only one agent took the time to ask what we really wanted....
Wendy and Suat really listened to what we wanted.. they showed us properties that filled all the criteria we asked for and explained to us why some properties wasn't right for us.
Once we had made our choice the buying process started..
Both Wendy and Suat were completely professional but very friendly about the whole thing. They took us through the process explaining each step to us and making sure we fully understood what was going on. No question was too stupid (and believe me I asked some stupid questions) and nothing was too much bother for them. The sale was completed painlessly and with no hick-ups. They opened the bank account for us and sorted out all of the paper work that we needed.
Thank you to you both, for making what could have been a really scary expierence into a pleasure.
See you both again soon
Tracey & David Finch
Hi again Wendy, Suat and team
Having completed the purchase of our dream holiday villa we can now thank Wendy, Suat and the team for the professional way in which they run. They are also very friendly. Horror stories about buying abroad are the first thing one thinks of when considering such a commitment. Well scream no more because Wendy and Suat certainly made our purchase the fairytale it should be. With no language barrier, constant contact and lots of help with the furniture and building work required to make our home just what we wished for. Since completing we cant wait to visit again and again.
Thank you for everything. We can only finish by saying, if you are looking to buy in Kusadasi then make sure you pay Wendy and Suat a visit.
Tricia and Paul Jarvis, Dunstable, England
Dear Wendy,
We just want to thank you for all your help in making the purchase of our beautiful apartment in Kusadasi such an easy and enjoyable experience.
A special thanks to Suat for his patience and politeness when being dragged from pillar to post looking at properties.
Wendy, yourself and Tracy could not have been more helpful to Bernie when she went back to buy furniture, curtains, white goods etc.
Finally, we cannot fault any aspect of our dealings with Capital.
Mr & Mrs Conroy - Clonshaugh - Dublin 17
We would like to say how pleased we are with the service from Capital Estates and how professional they were in conducting their business at all times.
Each step of the process was explained in detail, we had every confidence in them to provide guidance, their help made everything simple.
The service provided was not only to find and purchase the property, but extended to helping us to purchase all our furniture, provide translation when needed, transport to retail outlets and to arrange delivery of goods.
We never expected to receive the level of service we got and we are very appreciative for all the assistance Capital Estates gave, and we look forward to spending more time in Turkey in our new home.
Yours Sincerely
Mr & Mrs Downes - Palmerstown - Co. Dublin
We went on holiday to Turkey with the intention of maybe buying a property. We looked around some of the estate agents and spoke to a few people who all seem to sell houses even people in bars and shops.
We came across an estate agents called Capital Developments and found them to be extremely friendly. We sat down had a drink and looked through there brochures. We told them what we were looking for and they showed us some pictures of the properties. We told Suat which ones we were interested in and the next day he came and picked us up from were we were staying and showed us the villas.
We looked at a few properties and did find one we liked, Suat and Wendy told us to go away and think about it for a few days and get back to them - they weren't pushy.
So we did that when we went back we said we wanted to buy and they took it from there. Suat helped us do all the legal side of things and was even our power of attorney as we couldn't get back to Turkey to close the deal.
Wendy and Tracy both were very helpful and took myself to look at furnishings and fittings and they helped with the language barrier. Their after sales service is also second to none. They constantly keep in touch via e-mail's or phone calls to keep you up to date with what's going on with your property. I would recommend Capital Developments to any one who wants to buy a property.
Sarah & Graham Brocklesby, Doncaster, UK
After looking at so many houses in Ladies Beach and Long Beach with numerous Turkish estate agents I thought I was going to have to pay for things for no need as they speak in turkish not english. I was so glad when this Irish family gave me your card. I knew as soon as I meet you I could trust you. I know you must have saved me £300 by taking me to open a bank account and to the tax office etc,.
I was so glad I could speak to a estate agent in English, who could advise me the Ins and outs. I have bought the house that I have always wanted,and I owe It all to Capital. Anyone who iis an english speaker must pay you a visit, as I know you will save them time and money.
I wish you all the Luck in the world! '
Mr & Mrs. A.J. Zindani. Kingsheath, Birmingham, England.
Wendy, A quick note to thank you and your team for making our purchase in Turkey so smooth and effortless. As I am sure you well know, buying a property abroad for the first time is a scary prospect. But both you and Suat were genuinely helpful and above all honest( in lots of different ways).
We met with other estate agents out there, but we felt much more comfortable dealing with yourself and Suat. You showed us properties that suited us and our budget and didn't try to push us to buy something we didn't want. I will definitely recommend you to anyone who is thinking about buying in Turkey.
Barry Foley, Enis, Co. Clare, Ireland
I just can't praise suat,wendy and thier team enough for guiding us painlessly through the buying process in turkey.
We met wendy and suat in the morning of the second day of our holiday,gave them our criteria,by the end of the day we had found what we were looking for at the price we wanted to pay.
They also found us a builder for changes we wished to make and helped negotiate a price for the work. This was in the middle of may 2004 and now the end of june we are the proud owners of our own little house in turkey. We are just about ready to return to turkey, and wendy will help us open a bank account and set up standing orders for our utility bills etc.
The other thing we found really helpful was suat being turkish with very good english,and wendy being an english speaking irish girl there was no misunderstandings with the language barrier. We highley recommend this team for your dream house in turkey.
Yours sincerley
Jackie & Mary Dykes, Scotland
